Terms & Conditions | jilivs Official Casino Rules

By accessing, registering, or using the jilivs platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. These terms constitute a legal agreement between you (the user) and the platform operators.

We reserve the right to update these terms at any time. Continued use of the website after updates are posted constitutes your acceptance of the revised terms. We encourage users to check this page regularly.

To use this platform, you must be at least 18 years of age (or the minimum legal gambling age in your specific jurisdiction). By creating an account, you represent and warrant that you have the legal capacity to enter into this agreement.

Access to our services is restricted to users located within the Philippines. Access from prohibited regions is strictly forbidden, and any account found to be operating from a restricted territory will be terminated immediately.

Users must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your login credentials.

Account Limits: Only one account is permitted per person, household, or IP address. Duplicate accounts will be closed, and associated funds may be forfeited.

Verification: To prevent fraud and money laundering, we require a Know Your Customer (KYC) verification process. You may be asked to provide identification documents before any withdrawal is processed.

If you suspect your account has been compromised, please contact our support team immediately through the channels available on this site.

We support various payment categories provided by our partner payment providers. All transactions are processed in PHP (₱).

Limits & Processing: Deposit and withdrawal limits, as well as processing times, are displayed within your account dashboard and may vary based on the chosen payment method.

Ownership: All payment methods used must be registered in the name of the account holder. Third-party deposits or withdrawals are strictly prohibited and will be rejected.

Withdrawals are subject to account verification and may be delayed if additional documentation is required.

Each promotion, bonus, or offer is governed by its own specific set of terms. Please refer to the Promotions Page for current offers.

Wagering Requirements: Bonus funds are separate from cash balances. Wagering (or playthrough) requirements must be met before bonus funds or winnings derived from bonuses can be withdrawn as cash.

Fair Use: While a bonus is active, maximum bet limits may apply. Bonus abuse—including the use of multiple accounts to claim the same offer—will result in the cancellation of the bonus and potential account suspension.

All games on our platform utilize certified Random Number Generators (RNG) provided by licensed game suppliers to ensure fair and unbiased outcomes.

Technical Glitches: In the event of a technical failure or interruption during a game round, the round may be voided, and the original stakes will be refunded to the user's balance.

Any disputed rounds will be investigated based on server logs provided by the game supplier. The platform's final decision on such disputes is binding.

The following activities are strictly prohibited on jilivs:

• Fraudulent activity or providing false information.
• Initiating chargebacks after withdrawing winnings.
• Collusion between players or the use of bots and automation software.
• Arbitrage or hedge betting to guarantee a win.
• Exploiting technical glitches or bugs.
• Money laundering or using the platform for non-gaming financial transfers.

Violation of these rules may lead to immediate account termination, forfeiture of balances, and reporting to relevant authorities.

We are committed to providing a safe gaming environment. Users can access various tools to manage their gambling behavior, including deposit limits, session reminders, and cool-off periods.

Self-Exclusion: Users may request a self-exclusion period. Please note that once a self-exclusion is activated, it cannot be cancelled early.

For more detailed tools and guidance, please visit our Responsible Gaming Page.

All content on this website, including text, graphics, logos, and software, is the property of jilivs or its partners and is protected by intellectual property laws.

Users may not copy, reproduce, or distribute any part of the site content without express written permission.

Services are provided on an "as is" and "as available" basis. We do not guarantee that the platform will be uninterrupted or error-free. Maintenance or unforeseen technical issues may cause temporary downtime.

In the event of an obvious error in displayed odds, account balances, or payout calculations, the platform reserves the right to correct the error and adjust balances accordingly.

We reserve the right to suspend or close any account for breaches of these terms, suspected fraud, or inactivity. During an investigation, account funds may be temporarily frozen.

Upon termination, any remaining legitimate funds (excluding bonus funds) will be returned to the verified payment method used by the account holder.

Your privacy is important to us. We collect and process personal data in accordance with our security standards. For a complete explanation of how we handle your information, please read our Privacy Policy.

If you have a complaint, we request that you first use our internal support channels to seek a resolution. Please provide your account ID and a detailed description of the issue.

We aim to resolve all disputes fairly and promptly. If a resolution cannot be reached internally, the matter will be handled according to the applicable procedures for the jurisdiction of operation.

These terms are subject to periodic review and update. All changes will be posted on this page with a revised "Effective Date". It is the user's responsibility to stay informed of the current terms.

If you have any questions regarding these Terms & Conditions, please contact our support team through the official channels listed on our Support Page.